COMPUTER SERVICE & ANNUAL MAINTENANCE CONTRACT

In The IT Industry DHIYAN IT SOLUTION Provides Annual Maintenance Contract (AMC) for Various services and product. Computer AMC service is a contract in which we take care of your computer after its warranty period has been expired, providing up to the mark onsite and remote support, for networks and computers under an Annual Maintainence Contract, ardent monitoring of the computer & network to identify, isolate and eliminate potential issues by best troubleshooting techniques.

24/7 proactive monitoring: Our constant monitoring of your business networks and servers through a centralized hub allows us to proactively respond to alerts and prevent tech failures before they arise, ensuring your business experiences 100% continuity and virtually no downtime. As a result, you and your team will become more productive will focus on growing the business.
Specialized Certified Support : You receive unlimited support from a large team of highly skilled, rigorously trained and certified technical resources across various IT disciplines (PC/MAC, servers, network, security, email and cloud). Whether it’s onsite or remote support, we ensure that you can always access support.
Visibility and Ease of Use : We provide you with full visibility to your IT workspace through your own personalized IT dashboard. Here you can log requests and queries, monitor all the resolved and pending issues, see all your IT assets (including all devices and software), and follow stats on the type of requests put in so far. It’s never been easier to log a request, get instant IT support and feel in control of your overall IT network.
Predictive & Preventative Measures : By constantly monitoring your office PCs, servers, and the overall network, we can identify and manage bottlenecks, potential problems and threats before they arise. i.e. weak Wi-Fi signal, malware threats, device reaching maximum space, low toner etc. This allows us to provide you with active vs reactive support, making it our mission to eliminate downtime.
Cybersecurity and IT Policies : We will assess your risks and implement a security strategy that will protect your business network against intrusion, malware, viruses, spam, and other hazards so that your employees work without disruption. We also ensure that all your data is safely backed up on cloud and at your workspace. Lastly you can rely on Geeks to train your staff and help you set up your company IT policies.
Data back-up and recovery : We ensure the right backup infrastructure is setup through our system, tailored towards your backup needs with the goal to ensure your company’s data is recoverable at any point especially in the event of a failure or an unforeseen disaster.